Cavirin Support and Service

At Cavirin Customer Service is our highest priority. We offer high-quality, experienced technical support to all of our global customers and partners in a timely manner.

If you have a Zendesk ID
, please click on the lower left - Support Desk - to enter.  You may also contact us via support(at) or 1-408-200-3544 option 2.

If you require a license file, please contact support(at)

If you don't have a Zendesk ID, please contact us via sales(at) or 1-408-200-3544 option 2.  Some information is available without logging in.

Support Desk

Our Support Desk provides customers and partners easy access to submit and check case tickets, view product documentation, and download the latest software releases.

Training Videos

We have compiled a library of instructional videos to help users get started on the ARAP version of our Security Management Platform.  Please contact us if you would like training on our Pulsar version of the platform.

Professional Services

Cavirin and its Partners offer extended professional services designed to assist you with your security, risk management, and enterprise compliance strategy. Please contact us to learn more about this service.

Cavirin provides security management across physical, public, and hybrid clouds, supporting AWS, Microsoft Azure, Google Cloud Platform, VMware, KVM, and Docker.